The second component, the “Internet Proxy”, is generally only necessary when there will be remote support provided outside your firewall and internal network environment. This component gives administrators access to setting up and configuring Dameware users, provides license management and inventory, host listing, current sessions, and so forth. The “Central Server” is absolutely necessary in any centralized environment. The “Central Server” is, as the name implies, the basic server component for the entire DRS software. When installing Dameware in a centralized fashion there are three particular portions to bear in mind which need to be installed and configured, depending on the particular needs of the environment.

It can work directly from a direct client-to-server setup but it also has the ability to function over a centralized-server which allows for a remarkable level of ease in managing a huge range of computers, while also offering expanded functionality in managing and monitoring those systems!

The entire suite is known as the “Dameware Remote Support” suite, or DRS.ĭRS has two basic methods for functionality. The program holds a suite of functionality for remote support, management, and general oversight of a network environment configured to work with it. In a technological world built online it only makes sense to be able to share access and control in order to facilitate a range of both support and non-support needs. Remote control software, often just called remote software, is incredibly common and heavily used in today's computing environment. Not having to walk all over a large office or campus can save a great deal of time! On the other side being able to sit at one system while remotely configuring and setting up a dozen others massively increases productivity. On the one side it's quite a lot easier to show a user or co-worker a solution, or simply take control of the system and perform the fix necessary yourself rather than have to explain to them how to do it, step by step! Its one of the most (if not the most) versatile RMM software suites on the market as of 2019. In practice this technology is often used both for support based needs, such as end-user support or internal system support and repair, as well as for use in configuration and maintenance. Dameware is a program that, put as simple as possible, allows a computer's outputs and inputs to be shared.

Dameware remote support review